ABOUT TERMS SHIPPING REFUNDS WARRANTY & MORE

 

ABOUT

Who We Are

adng.ng Balogun Market is Nigeria’s leading wholesale and retail company for affordable and durable Goods & Services From Cars Clothing Footwear ot NEW & US/UK/DUBAI used laptop computers, desktop computers, computer components and accessories. Since 2014 we have worked hard to earn a reputation for being dedicated, reliable, and customer-oriented. Additionally, we are product experts and we are in partnership with most recycling companies in the USA, UK, Japan, Australia, and UAE.

 

 

Why Choose adng.ng Balogun Market

Unmatched Customer Service

Customer service isn’t the most important thing we do. It’s the only thing we do. We are highly customer-centric and are committed towards finding innovative ways of improving our customers’ shopping experience with us. When you need a computer, choose a business who will go above and beyond to make sure you receive the best customer experience; choose adng.ng Balogun Market today! We truly care about our customers and our reputation in the community.

If we get it wrong, let us know! Our feedback from our customers guides us to continue to improve our level of service and we’re committed to making it right. Our relationships with our customers allow us to be in an environment of continuous improvement and we’ll keep working until you’re satisfied with your affordable laptop computer.

 

Best Value 

We’ve come a long way, so we know exactly which direction to take when supplying you with high quality yet budget-friendly products. Our purchasing power means big savings for you. Whatever your budget is, our team will work hard to deliver a perfect product that fits your budget. We strive so hard to provide you with the most reliable, afffordable and guaranteed products. We offer all of these while providing excellent customer service and friendly support.

 

Value For Your Money 

Most of our customers are long-time repeat buyers for used laptops and computers.

We are proud of our emphasis on high quality, tested and working products. Our business thrives on the basis of these principles of integrity, as we want our customers to be pleased with our products. We understand that our success depends on your repeat business.

 

 

We Owe Our Success To You!

adng.ng Balogun Market International Limited continues to grow year after year. We have one overriding objective: Focus on you, the customer. We work hard to listen carefully and tailor our solutions to meet your needs. Our aim is to build a growing relationship with you, and we appreciate the opportunity to serve you.

Shipping policy

Shipping policy

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Once your order reflects in our website, we will confirm, process and dispatch your ordered item(s) within 24 hours.

Expect your ordered item(s) to arrive to your destination (Provided Address) between 2 to 7 working days from the day you made payment for your order (depending on the city where you reside in Nigeria)

Refund policy

Refund Policy

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Returns
We have 5 days return policy if a wrong order was delivered to you, which means you have 5 days after receiving the item to request a return. If 5 days have gone by, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
Accessories with obvious signs of use
CD, DVD, Flash Drive(USB), software, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@adng.ng Balogun Market.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@adng.ng Balogun Market.com or send your item to: adng.ng Balogun Market. Maryland Mall. No. 350-360 Ikorodu Road, Idi-iroko Bus Stop, Maryland, Lagos, NG .
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: adng.ng Balogun Market. Maryland Mall. No. 350-360 Ikorodu Road, Idi-iroko Bus Stop, Maryland, Lagos, NG.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over ₦50,000 you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

**WARRANTY POLICY**

  • Receipt must be presented.
  • Warranty will be voided if the WARRANTY SEAL attached to the product is broken.
  • Warranty does not cover SCREEN.
  • Product with LIQUID or PHYSICAL DAMAGE will not be accepted.
  • Warranty does not cover ACCESSORIES.
  • Warranty does not cover SOFTWARE, including OS or any problem associated with software installed by user.

 

  • No device SWAP but ONLY faulty components will be replaced through warranty.
What our customers say

Rating

4.6
684 reviews